Terms of Use, Privacy Policy & Cookie Policy

1. Introduction

Dolorosa Arabians (“Company,” “we,” “our,” or “us”) operates the website www.dolorosa.com (the “Website”). The Company is located at: 131 Via Dolorosa, Rocky Point, North Carolina 28457, United States.

By accessing or using this Website, you acknowledge that you have read and agree to these Terms of Use, Privacy Policy, and Cookie Policy. If you do not agree with any part of this document, please do not use this Website.

2. Privacy Policy

This Privacy Policy applies to personal data collected through our Website, contact forms, email communications, and cookies or analytics technologies.

3. Personal Data We Collect

A. Information you provide directly

• Full name
• Email address
• Phone number
• Mailing address
• Messages submitted through forms
• Any voluntary communications

B. Automatically collected information

• IP address
• Device type, browser type, and operating system
• Pages viewed and time spent on pages
• Date/time of visit and referring website

4. Purpose of Processing

We use personal data to:

• Respond to inquiries and provide requested information
• Improve website functionality and user experience
• Maintain website security and prevent misuse
• Analyze traffic patterns and performance
• Comply with applicable legal requirements

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission over the Internet can be guaranteed as fully secure.

7. Children’s Privacy

This Website is not directed to children under 13 years of age, and we do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will delete it promptly.

8. GDPR (European Economic Area)

If you are located in the European Economic Area (EEA), we process personal data based on one or more of the following legal bases:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

You may withdraw consent at any time.

9. International Data Transfers

Because we are located in the United States, personal data may be transferred and processed outside the EEA. Where applicable, we implement appropriate safeguards consistent with GDPR requirements.

10. Your Rights (GDPR)

If you are located in the EU/EEA, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Lodge a complaint with a supervisory authority

11. CCPA / CPRA (California Residents)

If you are a California resident, you may have the right to:

• Know what personal information we collect
• Request deletion of personal information
• Request disclosure of categories of data collected
• Request disclosure of categories of third parties with whom data is shared
• Opt out of the sale of personal information

To exercise your rights, contact us at webmaster@dolorosa.com. We may verify your identity before responding to such requests.

12. Cookie Policy

Our Website uses cookies and similar tracking technologies. Cookies are small data files stored on your device when you visit a website.

13. Types of Cookies We May Use

• Essential cookies (required for core functionality)
• Performance cookies (analytics and measurement)
• Functional cookies (preferences and settings)
• Third-party cookies (for services such as Google features)

14. Analytics

We may use Google Analytics or similar services to understand how visitors use our Website. You can control cookies through your browser settings, and you may use Google’s opt-out tools where available.

15. Cookie Consent

Where required by law (such as in the European Union), we obtain your consent before placing non-essential cookies. You may withdraw consent at any time by adjusting your browser settings.

16. Photographs and Image Rights

All photographs displayed on this Website are protected by United States and international copyright laws.

Some images appearing on this Website may be owned by Dolorosa Arabians, licensed from professional photographers, used with express written permission, or provided by third parties under contractual agreement. Copyright ownership remains with the respective photographer or rights holder unless otherwise stated.

The use, reproduction, modification, distribution, publication, or commercial exploitation of any photograph displayed on this Website without prior written authorization from the copyright holder is strictly prohibited.

17. Sales Information and Future Transactions

Information displayed on this Website regarding horses offered for sale is provided for informational purposes only and does not constitute a legally binding offer to sell.

All sales are subject to separate written agreements, availability, veterinary evaluations, deposit requirements, and final approval by Dolorosa Arabians.

We reserve the right to modify pricing, remove listings, correct errors, or refuse sale at our discretion.

Dolorosa Arabians makes no warranties regarding the future performance, breeding success, show results, or suitability of any horse beyond what is expressly stated in a written sales contract.

18. Intellectual Property

All content on this Website, including text, photographs, images, logos, graphics, videos, design elements, and branding, is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

19. Acceptable Use

You agree not to:

• Use the Website for unlawful purposes
• Attempt to breach or interfere with website security or functionality
• Distribute malware or harmful code
• Copy or scrape content without written permission

20. Disclaimer of Warranties

This Website and its content are provided “as is” without warranties of any kind. We do not guarantee that the Website will be uninterrupted, secure, or error-free.

21. Limitation of Liability

To the fullest extent permitted by law, Dolorosa Arabians shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of this Website.

22. External Links

This Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

23. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, United States. Any disputes shall be resolved in the courts of North Carolina unless otherwise agreed in writing.

24. Changes to This Policy

We reserve the right to update this document at any time. Changes will be posted on this page with a revised “Last Updated” date.

25. Contact Information

If you have questions regarding these Terms, this Privacy Policy, or the Cookie Policy, please contact:

• Dolorosa Arabians
• 131 Via Dolorosa, Rocky Point, NC 28457, United States
• Email: webmaster@dolorosa.com